My Dashboard   My Calendar   Catalogues  

Videos & Guides

Register for courses in this section to view the diversity and inclusion training videos and the corresponding discussion guides. Use these videos for facilitation or training purposes in your organization.


Discussion guides are available for:
  • a general workplace audience,
  • a skilled immigrants audience,
  • or as a self-study guide for individual use by skilled immigrants.

TRIEC's training videos chronicle workplace integration from the perspectives of employers, skilled immigrants, and established Canadians. Through their stories, learn how they work out the challenges related to integrating skilled immigrants into the workplace


Training videos can be used by:
  • HR professionals and line managers to help them learn about ways to effectively integrate skilled immigrant employees
  • Immigrant-serving agencies
  • Skilled immigrants who are looking for work in their fields.

Learning Activities

  • Course Code: BCD203

    Start the conversation by following an intercultural team as they work to improve their workplace relationships.
    The team manager sits down with one of his team members, Anthony, to discuss the team’s employee engagement results.. Anthony expresses his disappointment with not moving ahead in the company, despite his hard work and dedication. Michael is surprised; he has not heard Anthony speak of an interest in a management role before.

    Learning outcomes:
    • Recognize how culture impacts coaching as well as conveying and understanding performance expectations
    • Recognize how culture affects leadership styles and work style expectations
    • Identify how conflict or misunderstandings can be culturally based

  • Course Code: ITA204

    Start the conversation by following a new employee, his manager, and HR representative through his three-month performance review.

    This scene presents situations that highlight the extent to which cultural differences influence the effectiveness of performance feedback in a diverse workplace.

    Learning outcomes:

    • Recognize how clear communication of performance objectives helps new immigrant employees reach their full potential.
    • Identify how cultural communication styles affect each person's participation in the performance management process (manager and employee).
    • Identify approaches to bridging cultural differences when providing performance feedback.

    Length: 7:02 min

  • Course Code: ITRA200

    Start a conversation by following a new employee and his employer in navigating a request for religious accommodation.

    When Tarek begins working at MetroCan, he makes a request to use an empty office for prayer. MetroCan accommodates his request; however, because some staff and clients are unfamiliar with his religious practices, misunderstandings and conflict ensue.

    Learning outcomes:

    • Recognize cultural differences related to religion and faith which may be encountered in the workplace.
    • Identify the responsibilities and expectations of employers and employees related to religious accommodation at work.
    • Identify how accommodation can help create a positive and inclusive workplace that embraces cultural and religious diversity.

    Length: 3:15 min

  • Course Code: ITA205

    Start the conversation by exploring the ways in which cultural differences can affect staff recognition and retention.

    This scene offers examples of how cultural differences can be considered in an organization’s rewards and recognition practices, celebrations, and retention strategies. 

    Learning outcomes:

    • Recognize the importance of delivering rewards and recognition in a way which aligns with both corporate values and the cultural values of employees.
    • Identify opportunities and resources to support development of culturally competent talent management practices.

    Length:  9:14 min