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Videos & Guides

Register for courses in this section to view the diversity and inclusion training videos and the corresponding discussion guides. Use these videos for facilitation or training purposes in your organization.


Discussion guides are available for:
  • a general workplace audience,
  • a skilled immigrants audience,
  • or as a self-study guide for individual use by skilled immigrants.

TRIEC's training videos chronicle workplace integration from the perspectives of employers, skilled immigrants, and established Canadians. Through their stories, learn how they work out the challenges related to integrating skilled immigrants into the workplace


Training videos can be used by:
  • HR professionals and line managers to help them learn about ways to effectively integrate skilled immigrant employees
  • Immigrant-serving agencies
  • Skilled immigrants who are looking for work in their fields.

Learning Activities

  • Course Code: BCD202

    Start the conversation by following an intercultural team as they work to improve their workplace relationships.
    In this scene, the manager, Michael, leads a team meeting and shares his good news on a new initiative’s success, as well as his disappointment with his team’s low employee engagement scores. We hear from the team after as they each react, expressing their different expectations of both leaders and employees. 

    Learning outcomes:
    • Identify different cultural norms around working collaboratively, particularly on teams
    • Recognize how culture affects leadership styles and work style expectations
    • Identify how conflict or misunderstandings can be culturally based.Identify different cultural norms around working collaboratively, particularly on teams

  • Course Code: CPC201

    Start the conversation by following an intercultural team as they work to improve their workplace relationships. A team at a Canadian tech company discusses a recently announced change and how it will affect their work. How cultural differences influence their perceptions of the change quickly becomes apparent.

    Learning outcomes:
    • Identify how culture influences the ways organizations communicate change in the workplace as well as how leaders guide their staff through change. 
    • Recognize the role culture plays in how people respond to change. 
    • Identify how conflict or misunderstandings can be culturally based. 

  • Course Code: CPC202

    A month after a company is bought out, a team adjusts to changes in their leadership and to different cultural expectations of how to work together

    Learning outcomes:
    • Identify differences in cultural norms around building rapport across all levels of an organization.
    • Recognize how culture affects leadership styles and work-style expectations.
    • Identify how conflict or misunderstandings can be culturally based.

  • Course Code: CPC203

    Svetlana, a new team manager, and Anita, a member of her team, have a conversation and discuss their expectations and perceptions of each other as leaders and team members.

    Learning outcomes:
    • Recognize cultural differences in leadership styles, including giving direction and feedback.
    • Identify misunderstandings that can be culturally based and how to address them.

  • Course Code: CPC204

    Svetlana, a new team manager, speaks with her supervisor, Vijay who shares his experience as a skilled immigrant who became a manager in Canada.

    Learning outcomes:
    • Identify the stages that are often part of adjusting to new cultural norms. 
    • Recognize the ways in which cultural adaptation is an ongoing process. 
    • Recognize how the process of adapting to a new culture can impact individual behaviour.