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Videos & Guides

Register for courses in this section to view the diversity and inclusion training videos and the corresponding discussion guides. Use these videos for facilitation or training purposes in your organization.


Discussion guides are available for:
  • a general workplace audience,
  • a skilled immigrants audience,
  • or as a self-study guide for individual use by skilled immigrants.

TRIEC's training videos chronicle workplace integration from the perspectives of employers, skilled immigrants, and established Canadians. Through their stories, learn how they work out the challenges related to integrating skilled immigrants into the workplace


Training videos can be used by:
  • HR professionals and line managers to help them learn about ways to effectively integrate skilled immigrant employees
  • Immigrant-serving agencies
  • Skilled immigrants who are looking for work in their fields.

Learning Activities

  • Course Code: BCD201

    Start the conversation by following an intercultural team as they work to improve their workplace relationships.This scene opens as Gabriela and Anthony discuss their weekend. Gabriela expresses concern to Anthony at their colleague Jane’s lack of interest in socializing. It seems very different from her previous country and workplace. We hear from all the team members about their perspectives on workplace relationships.

    Learning outcomes:
    • Identify different cultural norms for building rapport and collaborative relationships in the workplace
    • Recognize how culture affects work style expectations
    • Identify how conflict or misunderstandings can be culturally based

  • Course Code: BCD202

    Start the conversation by following an intercultural team as they work to improve their workplace relationships.
    In this scene, the manager, Michael, leads a team meeting and shares his good news on a new initiative’s success, as well as his disappointment with his team’s low employee engagement scores. We hear from the team after as they each react, expressing their different expectations of both leaders and employees. 

    Learning outcomes:
    • Identify different cultural norms around working collaboratively, particularly on teams
    • Recognize how culture affects leadership styles and work style expectations
    • Identify how conflict or misunderstandings can be culturally based.Identify different cultural norms around working collaboratively, particularly on teams

  • Course Code: BCD203

    Start the conversation by following an intercultural team as they work to improve their workplace relationships.
    The team manager sits down with one of his team members, Anthony, to discuss the team’s employee engagement results.. Anthony expresses his disappointment with not moving ahead in the company, despite his hard work and dedication. Michael is surprised; he has not heard Anthony speak of an interest in a management role before.

    Learning outcomes:
    • Recognize how culture impacts coaching as well as conveying and understanding performance expectations
    • Recognize how culture affects leadership styles and work style expectations
    • Identify how conflict or misunderstandings can be culturally based

  • Course Code: BCD204

    Start the conversation by following an intercultural team as they work to improve their workplace relationships. Michael, the team manager, meets with another one of his staff members, Jane, to discuss the team’s low engagement scores. He discusses the importance of team building and connecting with team members on a personal level. 

    Learning outcomes:
    • Identify different cultural norms around building collaborative relationships in the workplace, particularly on teams
    • Recognize how culture affects leadership styles and work style expectations
    • Identify the benefits of including a variety of approaches to building collaborative relationships and working as a team

  • Course Code: CCT202

    Start the conversation by following the CQR team as they work through cross-cultural communications challenges. Conflicting priorities and timelines, statutory holidays and business travel schedules are making it difficult to schedule the next CQR project update meeting.

    Learning outcomes:
    • Understand the Canadian employer’s duty to accommodate religious needs and observances.
    • Recognize the cross-cultural communication skills needed to ensure religious accommodation policies are implemented and practiced in a manner that contributes to an inclusive workplace.
    • Identify situations that may cause undue hardship to employers and define parameters for reasonable accommodation of religious needs and observances.

    Length: 5:58 min