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Videos & Guides

Register for courses in this section to view the diversity and inclusion training videos and the corresponding discussion guides. Use these videos for facilitation or training purposes in your organization.


Discussion guides are available for:
  • a general workplace audience,
  • a skilled immigrants audience,
  • or as a self-study guide for individual use by skilled immigrants.

TRIEC's training videos chronicle workplace integration from the perspectives of employers, skilled immigrants, and established Canadians. Through their stories, learn how they work out the challenges related to integrating skilled immigrants into the workplace


Training videos can be used by:
  • HR professionals and line managers to help them learn about ways to effectively integrate skilled immigrant employees
  • Immigrant-serving agencies
  • Skilled immigrants who are looking for work in their fields.

Learning Activities

  • Course Code: BCD201

    Start the conversation by following an intercultural team as they work to improve their workplace relationships.This scene opens as Gabriela and Anthony discuss their weekend. Gabriela expresses concern to Anthony at their colleague Jane’s lack of interest in socializing. It seems very different from her previous country and workplace. We hear from all the team members about their perspectives on workplace relationships.

    Learning outcomes:
    • Identify different cultural norms for building rapport and collaborative relationships in the workplace
    • Recognize how culture affects work style expectations
    • Identify how conflict or misunderstandings can be culturally based

  • Course Code: ITA200

    Use this video to start the conversation in your workplace about inclusive talent management practices for successfully integrating and developing skilled immigrant employees in the workplace. This video uses a storytelling approach to present the business case for integrating skilled immigrant talent and explores strategies for companies looking to create an inclusive workplace.

    Length: 
    Full video: 48:37 min
    Scenes: 5 scenes of varying length 

  • Course Code: ITA203

    Start a conversation by following the cross-cultural communication challenges faced by a new employee and his team as they work to meet a project deadline. 

    Learning outcomes:

    • Understand how cultural differences shape communication and influence behaviours within an organization.
    • Recognize how cultural misunderstandings can lead to interpersonal conflict.
    • Understand the impact of cultural filters which affect clarity and the effectiveness of one-on-one communication.

    Length: 4:51 min

  • Course Code: ITA201

    Start the conversation by following a new employee through his first days at MetroCan. This video presents scenes which capture the typical interactions that occur during a new employee’s first day at work. 

    Learning outcomes:
    • Recognize some of the communication barriers that a new immigrant employee may encounter due to cultural differences.
    • Learn about cross-cultural competencies that bridge cultural differences.
    • Identify strategies to bridge communication barriers during orientation, meetings, and one-on-one interactions.

    Length: 2:53 min

  • Course Code: ITRA200

    Start a conversation by following a new employee and his employer in navigating a request for religious accommodation.

    When Tarek begins working at MetroCan, he makes a request to use an empty office for prayer. MetroCan accommodates his request; however, because some staff and clients are unfamiliar with his religious practices, misunderstandings and conflict ensue.

    Learning outcomes:

    • Recognize cultural differences related to religion and faith which may be encountered in the workplace.
    • Identify the responsibilities and expectations of employers and employees related to religious accommodation at work.
    • Identify how accommodation can help create a positive and inclusive workplace that embraces cultural and religious diversity.

    Length: 3:15 min