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Printable Resources

Register for materials in this section to download worksheets, tools and activities that can be used during facilitation or discussions related to cultural competence.


Printable Resources can be used by:
  • HR and Training and Development professionals developing and implementing diversity and inclusion initiatives
  • Managers hiring and leading teams that include skilled immigrants
  • Employment service providers supporting employers and skilled immigrants

These resources are useful to help participants:
  • Recognize different responses when communication breaks down.
  • Describe challenges and obstacles which come up when communicating cross-culturally.
  • Identify elements which make cross cultural communication more effective.

Learning Activities

  • Course Code: TLC100

    Use this resource to make the business case and win support for a workplace that is inclusive of skilled immigrants.

    Use this tool:
    To learn about the key business case components.
    As a guide for writing your own business case for diversity.


  • Course Code: ISC100

    TRIEC’s Immigrant Success (IS) Awards recognize leadership and innovation in attracting and engaging skilled immigrants in the Toronto Region. These award winners’ stories are great inspiration for initiatives that may enhance your own workplace as well as for persuading decision makers to support the business case for change.

    Use this tool:

    • To learn about initiatives that were successful at other organizations.
    • Become familiar with the range of reasons for organizations to attract and engage skilled immigrants.

  • Course Code: ISE100

    TRIEC’s Immigrant Success (IS) Awards recognize leadership and innovation in attracting and engaging skilled immigrants in the Toronto Region. These award winners’ stories are great inspiration for initiatives that may enhance your own workplace as well as for persuading decision makers to support the business case for change.

    Use this tool:

    • To learn about initiatives that were successful at other organizations
    • Become familiar with the range of reasons for organizations to attract and engage skilled immigrants

  • Course Code: ISR100

    TRIEC’s Immigrant Success (IS) Awards recognize leadership and innovation in attracting and engaging skilled immigrants in the Toronto Region. These award winners’ stories are great inspiration for initiatives that may enhance your own workplace as well as for persuading decision makers to support the business case for change.

    Use this tool:

    • To learn about initiatives that were successful at other organizations
    • Become familiar with the range of reasons for organizations to attract and engage skilled immigrants

  • Course Code: DIF100

    If you are curious about what a diversity and inclusion framework and implementation plan could include, here is an example worth taking a look at. Developed by the City of Edmonton, this straightforward document includes key ideas and actionable items for bringing about organizational change.

    Use this tool to:

    • Gain insight into what a D & I framework and plan could include
    • Explore examples of how identified barriers can be addressed
    • Understand how an organization, staff, and clients can benefit from D & I changes